Shipping Policy
Effective Date: 1 August, 2023
Thank you for choosing Mage, your one-stop destination for quality products in Australia. We are delighted to offer you an exceptional online shopping experience, complete with convenient and reliable shipping options. Please read through our shipping policy to understand the details of our shipping services.
Shipping Destinations:
Mage exclusively ships orders to addresses within Australia. Unfortunately, we do not offer international shipping at this time.
Shipping Options and Rates:
All orders shipped via Standard Australia Post will incur a flat shipping rate of AUD $15.00. This option is available for deliveries to all locations within Australia.
Free Shipping:
Mage offers free shipping on all orders over $150.00 at checkout.
Estimated Delivery Time:
The estimated delivery time for all standard shipping orders is 2 to 7 business days. Please note that delivery times are approximate and may vary depending on the shipping destination, product availability, and other factors beyond our control.
Order Processing Time:
We strive to process and ship all orders as quickly as possible. Order processing typically takes 1 to 2 business days. However, during peak seasons or promotional periods, processing times may be slightly extended. Rest assured, we are committed to minimizing any delays and providing timely delivery.
Shipping Provider:
All shipments are handled by Australia Post, a reputable and reliable shipping provider. Mage is not responsible for any delays or issues caused by Australia Post once the order has been dispatched.
Order Tracking:
Once your order is shipped, you will receive a shipping confirmation email containing tracking details. You can use this information to track your package's journey and estimated delivery date.
Address Accuracy:
Please ensure the accuracy of your shipping address during checkout. Mage will not be responsible for any delays, non-deliveries, or additional charges resulting from incorrect address information provided by the customer.
Contact Information:
If you have any questions, concerns, or require assistance regarding our shipping policy, please do not hesitate to contact us at support@mageliving.com. Our dedicated customer support team will be more than happy to assist you.
Changes to the Shipping Policy:
Mage reserves the right to update or modify this shipping policy at any time without prior notice. Any changes made will be effective immediately upon posting on our website.
Thank you for shopping with Mage. We hope you enjoy your purchase and have a delightful shopping experience!