Privacy Policy

 Effective Date: 1 August, 2023

At Mage, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our ecommerce platform. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

1.1. Personal Information: When you register on Mage, create an account, or place an order, we may collect personal information, including but not limited to your name, email address, shipping address, billing address, phone number, and payment information.

1.2. Order Details: We may collect information related to your purchases, such as order history, transaction details, and product preferences.

1.3. Device and Usage Information: We may collect information about the device you use to access Mage and your usage patterns on our website, including IP address, browser type, referring/exit pages, and operating system.

1.4. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience and collect information about your interactions with our website.

2. How We Use Your Information

2.1. Order Processing: We use your personal information to process and fulfill your orders, communicate order status, and provide customer support.

2.2. Personalization: We may use the information we collect to personalize your shopping experience and recommend products that match your interests and preferences.

2.3. Marketing: With your consent, we may use your email address to send promotional materials and offers. You can opt-out of marketing communications at any time.

2.4. Analytics: We may use aggregated and anonymized data for analytical purposes to improve our services and enhance the functionality of our website.

2.5. Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our terms and conditions.

3. Data Sharing

3.1. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and other essential services.

3.2. Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

4. Your Choices

4.1. Account Settings: You can review and update your account information at any time by logging into your Mage account.

4.2. Cookies: You can manage your cookie preferences through your browser settings.

4.3. Marketing Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe by following the instructions provided in the email.

5. Data Security

5.1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5.2. Despite our best efforts, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Children's Privacy

6.1. Mage is not intended for use by children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age.

7. Your Rights

7.1. You have the right to access, correct, or delete your personal information. If you would like to exercise any of these rights, please contact us using the information provided below.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the use of your personal information, please contact us at:

Email: support@mageliving.com

9. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be revised accordingly. Please review this Privacy Policy periodically to stay informed of our practices.

This Privacy Policy is governed by the laws of Australia and is subject to the exclusive jurisdiction of the Australian courts.