Returns Policy

Thank you for shopping at Mage! We strive to provide you with the best products and shopping experience. If, for any reason, you are not completely satisfied with your purchase, we offer a straightforward returns policy to make the process as smooth as possible. Please read the following guidelines carefully before initiating a return:

1. Eligibility for Returns:

- Orders may be returned within 14 days of the date of delivery.

- All returned items must be unused and in their original condition, with tags and packaging intact.

- Customers need to include proof of purchase (order number, invoice, or receipt) when returning items.

2. Refunds or Exchange:

- We offer a choice between a refund or exchange for eligible returned items.

- If you prefer a refund, the original payment method will be credited once the return is processed.

- If you choose an exchange, we will replace the item with another of equal value, subject to availability.

3. Processing Time:

- Returns will be processed within 14 days from the date we receive your returned items.

- The processing time may vary depending on the volume of returns, but we will make every effort to process them as quickly as possible.

4. Shipping Costs:

- Customers are responsible for covering shipping costs for all returns.

- We recommend using a trackable shipping method to ensure the safe return of your items.

5. Non-Returnable Items:

- Discounted items and items marked as final sale are not eligible for returns.

- We do not accept returns for "change of mind" or "incorrect items purchased."

6. Customer Service:

- If you have any questions or concerns regarding the return process, feel free to contact our customer service team at

- Our friendly representatives will be happy to assist you and provide any necessary guidance.

Please follow the steps below to initiate a return:

1. Contact our customer service team at to notify us of your intent to return the item(s).

2. Pack the unused item(s) securely in the original packaging, and don't forget to include proof of purchase.

3. Ship the package to the address provided by our customer service team during the return authorization process.

4. Once we receive and inspect the returned items, we will process your refund or exchange accordingly.

Please note that failure to adhere to the above guidelines may result in delays or denial of your return request.

Thank you for choosing Mage, and we hope to serve you again soon!